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HP wins TSIA STAR award for innovation with Device as a Service

By Bill Avey, Global Head and GM, Personal Systems Services, HP Inc.

November 12, 2018

At this year’s Technology Services World conference in Las Vegas on October 16th – the world’s leading event dedicated to advancing the business of technology and services – HP was proud to receive the 2018 STAR Award for Innovation in a Standard Managed Services Offering and/or Catalog for our DaaS solution. This was an especially momentous occasion as it marked HP’s 15th TSIA award overall and elevated HP’s position in TSIA’s award winner Hall of Fame.

Surprisingly innovative and simple

Since its inception in 1990, the STAR Awards have become one of the highest honors to achieve in the technology services industry, acknowledging the contributions of companies of all sizes to the continual improvement of technology services delivery. To even qualify for a STAR Award, nominees are required to undergo a rigorous evaluation process, with the eventual winners selected by TSIA’s service discipline advisory board members.

A TSIA spokesman said; “TSIA is proud to recognize HP, Inc. for this STAR Award. HP’s Device as a Service offering is surprisingly innovative, given its simplicity. The company is transforming its approach to personal computing sales to one based on customer outcomes, predictive analytics, and long-term customer value creation above all things.”

Management with insight

This award highlights HP’s focus on customer outcomes and investing in innovation that improves customer experiences such as HP TechPulse, which uses machine learning, preconfigured logic, and contextual data to deliver device, application, and usage insights which help optimize IT resources while improving user productivity and device security. With HP TechPulse, customers can proactively identify and mitigate issues for all devices – of any OS type – across their IT environments.

A one-stop solution

Today’s IT environments rely on a wide variety of devices running different operating systems, and IT organizations need valuable insights into the health and security of these devices, and  flexible consumption options.

HP Device as a Service (DaaS) delivers a modern service model that simplifies how businesses equip their employees with the right hardware, accessories, and lifecycle services to get the job done, while improving end-user and IT performance, agility, and cost predictability.

Discover what HP’s award winning DaaS offering can do for you.