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HP named a leader in IDC MarketScape Worldwide Security Solutions and Services Hardcopy Vendor Assessment

By Tuan Tran, President, Imaging, Printing and Solutions Business, HP Inc.

February 6, 2020

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons. The assessment evaluated capabilities and strategy success factors including: current solutions portfolio and future roadmap, ability to address core competencies in threat-level assessment, detection, and risk remediation, capabilities and strategies to help customers achieve and sustain security compliance and meet key industry standards, a holistic approach to delivering horizontal and vertical security solutions, focus on operational and service delivery excellence, continued expansion into new geographic territories, vertical industries, and line-of-business applications, and flexible service delivery, pricing and billing models and the ability to support on-premises, private and public cloud offerings.

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons. The assessment evaluated capabilities and strategy success factors including: current solutions portfolio and future roadmap, ability to address core competencies in threat-level assessment, detection, and risk remediation, capabilities and strategies to help customers achieve and sustain security compliance and meet key industry standards, a holistic approach to delivering horizontal and vertical security solutions, focus on operational and service delivery excellence, continued expansion into new geographic territories, vertical industries, and line-of-business applications, and flexible service delivery, pricing and billing models and the ability to support on-premises, private and public cloud offerings.

Unpredictable, complex and urgent, cyber security remains a top concern for businesses from the largest enterprises to the newest start-ups.

And for excellent reason: more than 7.9 billion records were exposed in data breaches in 2019, with an average cost of nearly $4 million per business—not including the impact on brand reputation, the investigative, legal, and public relations expenses, and the cost of rehabilitating company image.

Less than 20 percent of enterprise IT decision-makers consider printers a high-risk target for a security breach.  However, the fact is that each printer (just like every laptop, desktop, smartphone, tablet, mobile and cloud application, IoT device, smart meter and remote connection attached to your company) is a potential weak link, and a ripe opportunity for bad actors who need just one vulnerability to wreak havoc.  

Businesses of all sizes need help to secure their endpoints, ensure regulatory compliance, and protect themselves and their customers.

That’s why I’m extremely proud to share that HP has once again been named a leader by IDC in the IDC MarketScape for security solutions and services hardcopy worldwide*. The report finds that: “HP Inc. considers the entire cybersecurity landscape with its approach to print and document security. The firm deploys a customer-centric model to identify specific business needs and priorities based on the ‘security mindset’ of the customer. . . [and] takes a holistic view of print, document, and fleetwide network security, focusing especially on endpoint device security, management and monitoring.”

Designed-in security

Because printers and MFPs are not protected by antivirus programs that run on the PC, at HP we design hardware from the ground up with security as a key requirement.

In-depth detection and protection along with automated self-healing and auto-recovery are layered natively in the device itself. The benefits for our customers include behavior-based malware detection in device memory and monitoring of outbound network connections (instead of signature-based which only identifies known malware), multi-factor authentication, automatic run-time intrusion detection, integrated self-healing BIOS, remote wipe and restore and Common Criteria Certified whitelisting, which protects firmware. Security fleet management solutions, such as JetAdvantage Security Manager, assess and dynamically remediate device security settings across a fleet of printers.

We also extend beyond the device to applications which are third-party validated and certified for secure development life-cycle best practices by Security Innovation's Software Development Practices Assessment Certification (SD-PAC) process.

“Over the past couple of years, HP Inc. has led the charge when it comes to raising awareness for securing the print infrastructure. The now famous Wolf campaign was very successful in helping HP Inc. drive thought leadership while providing a mechanism for engaging with customers in deeper conversations on the need for print security.”

IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor Assessment, doc #US44811119, December 2019

Continuous investment in comprehensive security solutions

Because security is a fast evolving and critical arena where no decision is insignificant, in addition to built-in security features, we collaborate with our partners to offer advanced security capabilities in the form of integrated software or apps.  For example, Melbourne-based Datasec Solutions recently launched a security application for HP Workpath called Cryptix.  This cloud-based platform solves the problem of securely sharing documents between named individuals over the public internet through advanced encryption and identity management.

An effective security strategy also demands expertise; just consider that fewer than half of surveyed companies include printers in their endpoint security approach as reported by HackerNoon.

HP also provides an array of security-based services, beginning with an extensive set of security assessment tools and services, security compliance monitoring and management, and remote management. HP recently expanded its security service offerings further with a new Security Event Monitoring and Analytics Service.  HP-trained experts help dynamically monitor and secure a printer fleet, dramatically improving attack awareness, decreasing customers’ time to remediate and enabling printer endpoints are a potent defender in the recovery arsenal of any company.

As a trusted leader in the IT security space, HP delivers the latest and most innovative security technology along with deep expertise to equip our customers with robust, leading-edge security solutions. The result is proactive and automated protection, expeditious remediation, and uninterrupted compliance with security policies.

“HP Inc.'s legacy of print security innovation combined with the company's ability to leverage and share security technologies across its print and PC businesses is also a considerable strength. Overall, HP Inc. has built a platform of solutions and services wrapped around a go-to-market strategy that is tailored to meet customer needs depending upon where they are in the security journey.”

IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2019-2020 Vendor Assessment, doc #US44811119, December 2019

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Susan Vander May