By Sumeer Chandra, Global Head and General Manager, Personal Systems Services, HP Inc.
November 16, 2021
Never has technology had such a prominent role to play in the success of business nor the pace of change as intense.
HP is expanding its digital services portfolio to support companies’ growing demand to make IT more adaptive to change, to deliver more consistent end user experiences, and to leverage new service consumption models that match how businesses prefer to buy today.
HP Subscription Management Service – for Microsoft cloud-based licensing
While IT leaders see managing costs and usage of SaaS applications as a top business priority, more than half still rely on dated internal tools and manual spreadsheets to track and monitor their subscriptions and renewals.1 As a result, it’s challenging for IT to know when renewals are happening, or how much is being spent on software licenses.
Designed for small and medium-sized companies, the new HP Subscription Management Service enables companies to make software investment decisions based on reliable workforce intelligence. The service provides easy-to-use license management of Microsoft 365 as well as the full list of Microsoft cloud subscription services. With online visibility of software analytics and usage trending by user, department, or geography, IT teams can easily shift and scale their subscriptions as needed. For channel partners, the new service offers a one-stop cloud-based solution that enables them to sell Microsoft 365 and the full Microsoft cloud subscription library to their customers along with value added from HP including licensing analytics and premier partner support from HP.
Additional features help companies reduce costs and administration overhead while increasing security and compliance. HP customers can easily flex licenses up or down with simple pay-as-you-go subscription options – ensuring that software spend is right-sized as needs change. With HP Subscription Management, companies can also secure their workforce from wherever they work with essential cloud security health checks optimized for the hybrid workplace.
HP Subscription Management Service is expected to be available in France, the United Kingdom, Germany, and Chile by the end of 2021. The service is expected to be available in additional countries, including the US, in the first quarter of 2022.
HP Enablement Service for Windows Autopilot
As part of the shift to cloud-based digital experiences and services, many IT teams are looking to move away from traditional Windows PC image deployment to cloud-based, modern device setup. Although powerful, traditional custom imaging can be complex and time consuming because it is based upon an on-premises IT delivery model that is not well suited to today’s dynamic and more distributed ways of working.
For IT, Windows Autopilot automates new device setup across the Internet with little or no need to touch the device, simplifying the whole process. While for employees, this modern approach enables a self-service out-of-box setup experience, regardless of where they happen to be.
There is now a simpler, faster, and better way to provision new Windows 10 devices or Windows 11 devices as available by adopting a modern cloud-based approach with Windows Autopilot. With HP Enablement Service for Windows Autopilot, HP Experts in modern IT will assess a customer’s device management practices and then design and implement Windows Autopilot into their IT environment so they can benefit from powerful cloud-based automation and delight employees.
HP Enablement Service for Windows Autopilot is available worldwide now.
HP Proactive Insights Experience Management
The new style of hybrid work is driving changes in the employee experience, especially as it pertains to digital engagement. By effectively managing digital engagement, enterprises will be more successful at driving better outcomes.
Eighty-seven percent of IT organizations now include employee experience in their performance goals.2 To highlight the importance of the employee experience further, we also know that remote workers who are satisfied with their tools are twice as likely to be retained or improve their productivity.3 Research also shows that as companies look to deliver consistent digital experiences for their employees, half of all business workloads are expected to run in the cloud by 2023.4
As a new extension to the HP Proactive Insights portfolio, HP Proactive Insights Experience Management makes it easy for IT teams to gauge employee sentiment and perceptions in the context of their IT environment. In close collaboration with Nexthink, a leader in digital employee experience management software, HP’s new fully managed service gives IT leaders unprecedented insight into the employee digital experience across the IT ecosystem. Through a unique combination of AI-driven analytics and employee sentiment benchmarking, HP helps organizations monitor the state of the digital workplace in real-time, helps IT proactively resolve technology issues that impact employee experiences, and improve engagement on a day-to-day basis.
HP Proactive Insights Experience Management is expected to be available in the U.S., Canada, and Europe by the end of 2021.
Enhancements to HP Proactive Insights
At the beginning of this year, we announced essential PC measurement features within HP Proactive Insights, that brought new insights to optimize the employee’s device experience.
With our latest release of HP Proactive Insights, we’re adding value for small and medium-sized companies. Advanced remediation capabilities that elevate the HP PC experience are now included in the service. These offer new security, system stability, and performance optimizations through automatic BIOS updates and incident handling – all integrated into our fleet monitoring and management solution. With remediation that positively impacts IT security and employee experiences, while also reducing a customer’s volume of Helpdesk tickets, the latest version of HP Proactive Insights helps small and medium business keep their PC environments running at optimum performance.
HP Proactive Insights is available now.
© Copyright 2021 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
1 Pulse-SaaS-Mar-2019.pdf (productiv.com)
2 HP Proprietary Research with ITDMs, 2020
3 Dynatec primary research for HP
4 Spiceworks Ziff Davis – Cloud Trends in 2021 and Beyond